Privacy Policy

We Respect Your Privacy

VOXIVA respects your privacy and that of every individual who visits our Website, provides us with personally identifiable information (“Personal Information”) via interactive features of our Website, or contacts us through our Website by e-mail. This Privacy Policy outlines how we protect your Personal Information, what Personal Information we may collect via our Website, and how we may use that Information. This Policy does not cover our use of Personal Information collected through any other means.

Information We Collect

In connection with the services we provide, we may ask you to provide certain Personal Information, including your name, address, zip code, phone number, mobile number, e-mail address, and/or the type of services you receive or may wish to receive. Submitting such Information to us online constitutes your consent to our using your Personal Information in accordance with this Policy.

How We Use the Information

We use the Personal Information you provide to deliver the services or information you have requested, to personalize and thereby improve your experience on our Website, to deliver customer support, to improve our Website, to enforce our agreements and policies, to resolve disputes, to improve our marketing and promotional efforts, and to design new services. We may also use the Personal Information to notify you about new services or offers, as well as other news about VOXIVA.

We Do Not Sell Your Personal Information

We do not sell, rent, or lease your Personal Information to any third party. From time-to-time, we may share with third parties aggregated statistical information collected from users of our Website. This statistical information does not include any of your Personal Information. We may also contact you on behalf of one of our business partners about a particular offering that we think may be of interest to you. Again, we do not provide them with any of your Personal Information.

Who Has Access to Your Personal Information

Within our organization, we restrict access to your Personal Information to those employees with a need to know in order to carry out their job functions. We require each of our employees, consultants, and independent contractors to sign confidentiality and non-disclosure agreements, a procedure we repeat annually. We also instruct them on how to secure your Personal Information properly. We may, on occasion, hire other companies to provide services on our behalf, such as processing and delivering mailings, providing customer support, processing transactions, or performing statistical analysis of our services. If any such entity has access to your Personal Information, we require them to sign confidentiality and non-disclosure agreements, as well, and prohibit their use of such Information beyond the services they are providing on our behalf. We may also share Personal Information with our attorneys and accountants, or in connection with a potential merger, acquisition, or sale of all or substantially all of our assets, in all cases, subject to confidentiality and non-disclosure restrictions.

Disclosures Required by Law

We may access and/or disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; or (c) act in urgent circumstances to protect the personal safety of users of our services or members of the public. To the extent legal permitted, we will attempt to advise you prior to any such disclosure, so that you may pursue any legal remedies available to you.

Technical Information We Collect

Our web servers automatically collect non-personal information such as the domain name of the Internet access provider, the Internet protocol address used to connect the computer to the Internet, the average time spent on our Website, pages viewed, information searched for, access times, and other relevant statistics.

Cookies

“Cookies” are small data files, encrypted for added security, that a website commonly places on a visitor’s hard drive to identify the user when he or she returns. Our Website uses cookies to measure activity and traffic patterns on our site. Your browser may be set to warn you before accepting cookies and you can choose to refuse cookies by selecting that option in your browser. You do not have to permit cookies to use our Website, although certain features of our Website may not be available to you without cookies.

Data Protection, Privacy, and Retention

Because we operate in many countries around the world, and may host our Website through servers located in several jurisdictions, it is possible your Personal Information may be transferred between one or more countries, each of which may have different laws and regulations on data protection, privacy, and retention. The European Union, for instance, may consider U.S. data protection and privacy regulations inadequate, and data retention requirements between the EU and US may differ. By providing us with Personal Information, you thereby consent to any such transfer of Personal Information between and outside of your country.

Security

Our network, databases, and systems are maintained to secure your Personal Information in accordance with industry standards. Absolute security, however, does not exist on the Internet, and no security measures are perfect or impenetrable. Moreover, while we use commercially reasonable efforts to ensure that our use and disclosure of your Personal Information conforms with this Privacy Policy, we cannot ensure that your Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy.

Changes to Our Policy

We will post any changes to our Privacy Policy on our Website.

Contact Us

You are not required to provide us with Personal Information. Some features of our Website, however, may not be available to you if you chose not to provide the requested Personal Information. If you have questions regarding Personal Information that you have provided us, wish to change or delete such Information from our databases, or want to contact us for any reason regarding our Privacy Policy, please e-mail us at info@voxiva.com. You may also elect to stop receiving e-mail or SMS messages from us at any time by following the instructions provided in the message.