Blog

Thoughts and insight from the team

  • Engaging Medicaid Members With Lifeline

    By in Featured, Services on

    The federal Lifeline program provides discounted telephone services for low income people and was first introduced by the Reagan administration.  In 2008, the Bush administration expanded Lifeline to cover wireless, and the program grew to reach more than 11 million people.  Earlier this year, the FCC set new standards that…

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  • One Million and Growing

    By in Featured, News on

    We just enrolled the 1,000,000th person in our preventive health program. How did we do it? The best digital health solutions are useless unless they engage with the people they are designed for.  And those that need the support the most (the unhealthy, the impoverished, the uneducated) are the hardest…

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  • Mamta’s amazing endurance!

    By in Featured, On The Job on

    Until I started running and experienced for myself how everything around me changed when I started moving more, I would never have believed that I could become the youngest Ultra Runner in Delhi NCR.

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  • Reaching those who need it most

    By in Featured, News on

    In a recent NPR story on expanding digital health to underserved patients, Veenu Aulakh says, "there is a disconnect between the problems of those who need the most help and the tech solutions they are being offered."

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  • Product Update

    By in Featured, Product on

    Alerts can be deployed for a variety of communication purposes, including re-enrollment reminders, promotion of health plan services and gap in care notifications. Current Connect4health customers simply need to define the content of the message and the message target audience and Voxiva takes over from there.

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  • More than a texting company

    By in Product on

    For a long time Voxiva was known as "the texting company". But did you know that our digital health programs also leverage multi-channel approaches to drive engagement? In addition to the personalized text messages we also deliver mobile apps, newsletters, a data portal and educational content.

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  • Updates to client reporting

    Voxiva’s client services team measures the impact products make on customer goals. We publish monthly and quarterly reports to MCO and state health agency clients and use these reports to assess progress on enrollment, engagement, and messaging plans.

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  • A shared service for medicaid

    By in Vision on

    My mother and I started Voxiva over 15 years ago with the idea that phones and health should get to know each other. Now I want to share a vision for how the Medicaid community can work together in a new way to build a shared digital health utility…

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  • Client care from Kigali to Jefferson City

    By in On The Job, Services on

    Stepping off a plane in Nairobi, Kenya after an exhausting day of international travel, I am aware that I am alone.  Everywhere signs point me onward but still I feel lost.  Arriving here on business, makes me feel as though I have no business being here. Surrounded by strangers, in…

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  • Voxiva Research Summary 2016

    By in Evidence on

    We analyze a wide variety of program data—enrollment, engagement, adherence and goal setting, medical claims, satisfaction, and results from interactive surveys sent through our communication platform—to inform and improve outreach, engagement and product development.

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  • Text messaging and the TCPA

    By in Featured, Product on

    According to the TCPA's recent ruling, there is no longer a barrier for health plans looking to upgrade their member communications to a text-based platform.

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  • Public health and Text4baby

    By in Featured, Product, Services on

    Text4baby is Voxiva’s flagship maternal-child health program serving pregnant women and new mothers. After serving more than one million lifetime subscribers, the Text4baby program is expanding its impact as the standard of care for all pregnant women and mothers served by Medicaid.

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  • Helping plans fight churn

    By in Featured, Product on

    Churn and insurance instability cause significant barriers to health for adults, children and families. Churn also drives up administrative and communication costs across the wider healthcare delivery system.

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  • HHS Secretary Highlights Text4baby

    By in Featured, News on

    Our communities are shaped by the health of our nation’s mothers and babies. But ... somewhere between the morning rush, a packed day at work, and all of the practices and homework – we need to remember to eat well, stay active, and help our families stay healthy,…

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  • 3 traits of self-management programs

    By in Featured, Product on

    Disease management for diabetes is so 1999. Today, it’s self-management that is all the buzz. So as more health plans, healthcare systems, and life sciences enterprises promote programs, services and support around the theme of self-management, finding simple ways to spot the old disease management programs that have…

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  • Health network overview

    By in Vision on

    Our vision to connect and unify fragmented sectors of the health ecosystem in service to the individual health care recipient is ambitious and multilayered. We are starting with a focus on health plans, providers, life sciences and health agencies.

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  • Tackle HEDIS hurdles with targeted texts

    By in Analytics, Product on

    Voxiva's Connect4health™ messaging platform combines structured and tailored health and benefits messaging in high value health areas: pregnancy, diabetes self-care, preventive care, smoking cessation and routine screenings.

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  • Better content and coaching for people with diabetes

    By in Product on

    Our collaboration with the ADA models one way we work with customers across our network to provide nationally recognized educational content atop a messaging platform developed in alignment with proven evidence-based behavior change approaches.

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  • Appointment reminders keep patients healthy

    By in Analytics, Product on

    Reminders have always been an integral part of Voxiva’s digital health solutions. Patients can set tailored reminders for their specific appointments via text or mobile app and receive a reminder three days before as well as on the day of any appointment.

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  • 85% MLR: Any help for triple aim?

    By in Services on

    One of the least-mentioned aspects of this Final Rule is the provision for reimbursement of “an in-patient stay of no more than 15 days at an institution for mental health”. This is definitely a BIG win for behavioral and mental health parity. The provision for inpatient stays supports not…

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