Voxiva's core technology platform was designed to support the rapid development and deployment of interactive health information services. The platform supports a broad range of functionality including:

• Interactive Communication
• Real-Time Data Collection
• Data Management & Analysis

While our platform is used to support a broad range of solutions for a broad range clients across the world, all our solutions are configured on the same core platform and leverage the same core functionality and service delivery infrastructure. Solutions built on the platform are accessible via multiple technology channels (SMS, web, email, interactive voice response & handheld app) ensuring the broadest possible reach.

Interactive Communications:

• Create, launch and manage campaigns to inform and engage your audience.
• Alerts, bulletins, surveys and bi-directional messaging through SMS, Phone/IVR, email and web.
• Select your audience, manage schedules, and manage complex workflows, all through an easy-to-use web interface.

Real-Time Data Collection:

• Configure data collection forms and interactive surveys through a simple web-based tool.
• Publish the same form to multiple interfaces (SMS, IVR, web, handheld).
• Monitor response and view data in real-time.

Data Management & Analysis:

• View and analyze your data in real time using grid views, maps and charts
• Create simple or complex formulae, rules and algorithms.
• Create diagnostic engines to manage complex data driven workflow and messaging (e.g., Cardio-risk modules, Diabetes management tools, Smoking Cessation support tools, etc.).
• Share results and reports through rich dashboard, export/integrate through standards based interfaces.

Broadest Reach: Our solutions are also built to be accessed using multiple technologies, giving them a much broader reach than Internet-only solutions. Access channels supported include:

• Web
• Mobile Phone Client (JAVA^TM, Android^TM, Blackberry^TM,)
• Short Message Service (SMS)
• Interactive Voice Response (IVR)
• PC Client
• Email

Flexible Platform: Voxiva's platform is robust, scalable and flexible. New solutions are configured entirely through the platform's user interface making it quick to set up new solutions and then modify them as needs and requirements change. There is no software development involved in developing new solutions and solutions can also be integrated with other enterprise systems using published APIs.

SaaS Model: We provide our solutions on a Software as a Service (SaaS) basis. Solutions are hosted on our platform in our global data centers and monitored by our 24/7 Network Operations Center (NOC). We manage the software platform and infrastructure and provision all the requisite telecommunications services on behalf of our clients. For our clients, the result is faster, more robust and lower cost solutions.

HealthConnect Product Description: Click the icon to access full PDF.